Dr Alf Collins - It's time clinical encounters became human encounters by 1000 Lives Improvement published on 2014-11-18T14:24:49Z Dr Alf Collins talks at the NHS Wales National Learning Event 2014 in Swansea on 'reclaiming humanity whilst at the same time saving our system' Read more here from The Health Foundation on the white paper: Measuring what really matters - Towards a coherent measurement system to support person-centred care http://www.health.org.uk/publications/measuring-what-really-matters/ Genre nhs wales