How High-Performers Overcome Customer Indecision by Duct Tape Marketing published on 2022-08-10T17:39:53Z In this episode of the , I interview Matt Dixon. Matt is a Founding Partner of DCM Insights, the customer understanding lab. He's also a frequent contributor to Harvard Business Review with more than 20 print and online articles to his credit. His first book, The Challenger Sale, has sold more than a million copies worldwide and was a #1 Amazon and Wall Street Journal bestseller. He has a new book launching in September 2022 — The JOLT Effect: How High Performers Overcome Customer Indecision. More About Matt Dixon: Learn more about his book – . Take The Marketing Assessment: