EPISODE 98: FINTECH, CUSTOMER EXPERIENCE AND THE WAIT FOR WEB 3.0 by Bankadelic: The colorful side of finance published on 2022-10-03T06:49:52Z Much has been made of Web 3.0, an iteration of the internet where people won’t just create content, but also own and run virtual worlds. But we’re not there just yet, which means there’s time to study the landscape and scout the possibilities — all with an eye towards improving customer experience. Tim Hamilton, the founder and CEO of Praxent, walks us through CX excellence and how financial institutions can prepare themselves for — and capitalize on — the coming of the metaverse. Genre Business