Nothing About Us Without Us with Mads Matthews-Williams by Dispatch in Depth published on 2021-12-02T21:55:12Z Mads Matthews-Williams (they/them), former emergency dispatcher, mentor, and quality auditor for the Welsh Ambulance Service, discusses how to handle LGBTQ issues in emergency dispatch, especially for transgender and nonbinary callers. For Your Information: Read the results of the 2018 Stonewall study of LGBTQ people in the United Kingdom: https://www.stonewall.org.uk/system/files/lgbt_in_britain_-_trans_report_final.pdf IAED Journal FAQ about medical calls from transgender patients: https://iaedjournal.org/newborn-resuscitation/ Genre Learning